Spend management systems tend to be more suitable for small to mid-size companies with fewer procurement needs. It is generally true that ERP systems and procurement management systems tend to be geared toward large organizations with more complex procurement processes and greater spending budgets. A new software release or update happens almost every day, promising to improve on the past, make tasks a fraction faster and processes just a bit more streamlined.īut which app should a company or organization invest in? Should a company upgrade its procurement management system or switch to an ERP? Should it buy separate tail spend and RFP management apps? The process is overwhelming and the options are endless.

We have seen more than one instance where a new and glad-to-get feature has no documentation available or very limited documentation to explain the new features.Today, most procurement professionals have their heads in the cloud using applications to automate and help make their jobs easier. However, even though we have benefited immensely from these development cycles, the documentation and training for new resources seems to be several months behind. There is no chance of looking up one day and finding out you are six releases back in your software. One of the beauties of the software is the automatic and bi-annual upgrades to the service. I wouldn't consider it 'unstable', just a function of a hot company going through growth pains. They seem to always be reorganizing or employees are moving around within the company. The one oddity from Oracle NetSuite is the number of times our Account Managers change position. They have been willing to fight for our company and 'go to bat' for our needs. ALL, and I mean every one of our Account Managers has been world-class.

Account management is an experience in growing pains.

It can be a challenge at times to resolve a problem but in fairness, we have never had a problem that wasn't solved.

Support is not terrible but often works in different time zones and at different levels.

Integration Platform as a Service (iPaaS).

C/C++ Integrated Development Environments.

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